Despite the fact that the web hosting service offered by the different companies appears identical, every provider has their own platform with its own modifications and different ways to perform particular procedures. In such a situation, an info-crammed knowledge base would be exceptionally helpful both for persons with little to no past experience and for technically accomplished individuals who will eventually discover how specific procedures are accomplished, but will lose valuable time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and simple to use, sparing users loads of time and energy. The outcome is more content clients, since they can quickly find the information they’re seeking, and a lot less work for the customer support staff, because typically the majority of the questions and issues that clients have are already outlined in the knowledge base. Given that the articles are competently written and cover more things, you’ll be able to learn more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Website Hosting

If you’ve bought your first shared website hosting account through our company or have transferred your website over to us, you will grow familiar with our platform and our created-developed Hepsia Control Panel in a jiffy thanks to the fact that we have compiled an in-depth web-based knowledge base where you can find all the information that you will ever need – both general info regarding the service as a whole and more concrete info about the different functions that you can make use of and the problems that you might experience. The articles are located in two places. The whole article list can be accessed through the Control Panel’s Help section. You can read relevant articles about the different features in each and every Control Panel section as well. You can acquaint yourself with how to do just about everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer elaborate instructions, so you won’t ever get disorientated on account of an ambiguous text. Of course, in case you run into a more specific obstacle and you do not find a solution in our knowledge base, you can get in touch with our customer service staff members 24-7-365.