Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour solution guarantee with all our Linux shared website hosting packages packages, meaning every single advice question you submit is going to be replied to in less than an hour max. Our support team members are educated to instantly correct any issue and to ensure that you get relevant information on any difficulty that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us whenever necessary. Our team of technicians will be on–line for you 24x7x365 to respond to all of your requests and to eliminate any concern you might have. You also can post a customer assistance ticket from your Web Control Panel or drop an e–mail anytime. In addition, on working days, you can easily call us or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guidance while working on your online projects within the Control Panel, you could always press the Help button and find your problem in the set of posts that will came up. We have also turned the vast majority of articles into training videos. The collection of movies will load if you select the Videos key available on the top right.